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What sounds like a new lifestyle trend is actually a paradigm-shifting concept for the world of work. New Work is more digital, more flexible and more collaborative. Job applicants and employees are demanding more freedom to decide where, when and how much they work, while companies are devising new strategies to recruit and retain the best people in their field.
Arrive at the office at 9 a.m. sharp, work through e-mails, calls and meetings, go home at 5 p.m. – whatever comes in after that will have to wait until tomorrow. The same job, in the same office, for your entire career. That was then. When it comes to the future of work, you can't miss the concept of New Work.
Now, globalization has changed the parameters for work and business. The world has shrunk: Young people study abroad, companies send their employees around the globe, production sites have international competition. People who manage projects or work in creative fields typically need nothing more than a laptop and a fast internet connection. They collaborate with their teams and customers virtually and communicate with them in a quick, concise and goal-oriented manner using digital tools. Being physically present is seldom necessary. Instead, it’s all about new ways of working. Matters that used to be local and time-constrained can now be taken care of at anytime, anywhere.
In the 1980s, philosopher Frithjof Bergmann coined the term “New Work” to refer to a different way of organizing work: he saw alternative work-time models as the key to preserving jobs in a context of increasing automation and offering new perspectives as a way of unbridling creative potential. Almost forty years later, this prediction is coming true.
Flexibility is meant literally, making what happens after work all the more important. Work-life balance is the true indicator of how attractive a job offer is. When your smartphone also receives business-related emails, achieving that balance starts to look like a slalom: work-life blending no longer differentiates between work hours and free time in a clear-cut way. Most people are “always on” and reachable anyway. Companies are reacting to this development, too.
The boundary between the work and private life is blurred due to flexible working models. Many employees are available for work outside of normal business hours, and colleagues spend their free time together. Mindfulness in both areas is all the more important in order to stay focused.
Glossary Schließen“Performance can no longer be equated with presence at the office. We promote a work environment based on trust, and we are evolving past the culture of physical presence in many areas.”
HR Director Lucas Kohlmann, describing the workplace culture at Henkel
While the values of New Work may seem unusual or strange to some older workers, they are a complete no-brainer for most young recruits. They have never known anything else. They also have different priorities from their parents. Scientists place the cutoff at Generation Y: the people born after 1980. More commonly known as Millennials, these young adults were raised more freely and more democratically than earlier generations and as a result, they boldly stand up for their own interests.
Being tactical, playing life by ear and then swinging into high gear when an opportunity presents itself – that’s how sociologist and generations expert Klaus Hurrelmann describes the mentality of “thirty-somethings”. They have been spared any real hardship, but they have experienced how purportedly stable systems can be thrown off balance and stretched to the breaking point – be it through terrorism, economic crises or climate change. At the same time, they have seen the power of digitalization first-hand and have grown up alongside it.
To find success in the age of New Work, it’s less about age than about experience with technology and attitude. A compounding factor, however, is that Generation Y is smaller than that of the baby boomers. Highly skilled workers have never been in a more privileged position. The war for talents has changed the power structures on the labor market. A job has to do more for applicants than just earning them a secure living. It also needs to enrich their lives and make them proud, but without encroaching on their free time. The mindset of Generation “Why?” is summed up by a question.
“Millennials are looking for fulfilment, self-realization and something like the meaning of life through their jobs. In no other area are the Y-ers such radical utopians.”
Generations expert Klaus Hurrelmann
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