Learn more about Henkel Brands & Businesses in UK & Irelands: Includes useful information about the brands, technologies and latest innovations in our business areas: Adhesive Technologies and Consumer Brands.
Henkel is innovative – which is good, because innovation is at the core of our company’s strategy. The way in which we develop innovations, however, has changed. It feels like the world is spinning faster these days, as brand-new competitors, retail brands and young startups are entering the scene with creative ideas. This confronts us with new challenges, which we see as an opportunity to approach innovation in a completely different way. One example of how we do this is a method we refer to as “Kill a stupid rule,” which is based on calling the well-established into question and making room for creativity.
Innovation takes time. It also implies taking the time to research current trends and new insights from customers or markets, make the mental connections between them and develop new ideas and concepts from there. The question is, how do we take the time to do this? On days filled with meetings, e-mails and spontaneous ad hoc requests from colleagues or customers, there is often no room for it. The key here is agility. It may be the latest business buzzword, but agility is an important precondition for our organization to be able to develop innovations faster in the future.
It isn’t a call for revolution. It’s a provocative creativity method designed to call our daily processes into question. At the same time, it’s a fantastic investment in the future. The “Kill a stupid rule” method works on the individual level but delivers the best results when it is applied by a small, diverse team, ideally with the support of a neutral moderator. The first practice takes about two hours. The team will run through a typical workweek or product development process, for instance, and systematically question every aspect of it: processes, meetings, approval loops – anything that the team deals with on a daily basis.
Which obsolete standards, rules, procedures and other “administrative nonsense” should we let go of sooner rather than later? What is currently being done a certain way, only because it was always done that way? What are the unwritten rules? What are the internal mental barriers and paradigms? Where do we cause our own processes to stall?
The next step, which will create the basis for a brainstorming session, is to ask solution-oriented “how” questions that will serve as a kind of mental springboard: How can we make meetings more effective? How can internal processes and procedures be radically simplified while maintaining the same quality standards? How can learning curves, successful implementations and even alleged flops be shared more broadly?
“Kill a stupid rule” is not about assigning blame or highlighting mistakes that others have made. The prerequisites for this exercise include a culture of open communication and having the tact to express things in an appreciative but nonetheless critical manner. By the end, the team will not just feel that it can actively (co-)determine its own work culture – it will also reveal exciting new spaces for creative freedom. A freedom that can subsequently be used for consumer-oriented, forward-looking innovation.
In addition to making room for creative freedom in day-to-day work, networks are also incredibly important for generating innovation – be they within the company or in the form of connections to agencies, other firms and startup businesses. Where can we discover fascinating approaches that could be relevant for our own company? Who is working on similar topics to ours and could give us new perspectives on our problems? Who might we meet “by chance” today, what is that person’s role and how can they move us forward in the innovation process?
Innovators are ungrateful. Ungrateful, not in the sense that they complain ‒ that’s always the easy thing to do ‒ but in the sense that they continually call into question what has been done in the past. They reassess everything constructively. They are brave and radical about putting an end to things that are done now just because they were always done that way, but may have become irrelevant or outdated compared to more effective, new solutions. Be curious and remain open to all sources of inspiration: customers, partners, creative crowds, or even impulses and trends in parallel markets.
Jens Bode is an enthusiastic open-minded thinker with more than 28 years of practical experience with a focus on topics like creativity and culture, inspiration and trends, as well as innovation and processes. After positions in Research and Development, in Packaging Design, Consumer Insights and International Marketing, he currently acts as a trend expert and Innovation GameChanger at Henkel. He is also an active speaker and travels to give presentations about how people can tap into their creativity. Jens is constantly on the search for the “Next Big Thing,” and loves developing ideas, networking and making people want to innovate.