United Kingdom, Hemel Hempstead, Adhesive Technologies

Customer Service Master Data Coordinator


At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

The Customer Service Master Data Coordinator is an exciting position, part of the Customer Service organisation, dealing with all aspects of customer master data related activities. You will be responsible for ensuring all price and customer master data requests are dealt with in a courteous, accurate & timely manner, adhering to service level agreements.


  • Timely & accurate coordination of all customer and price master data creation / updates
  • Responsible customer pricing master data uploads / downloads
  • Create / maintain rebates and agent commissions
  • Support continuous improvement initiatives
  • Regular maintenance checks of SAP customer and pricing master data
  • Work proactively to ensure all local SHE objectives are achieved, whilst working in compliance with SHE regulations


  • A customer focused attitude with excellent communication skills
  • Previous experience within a customer service, supply chain or a logistics role
  • French speaking skills would be an advantage
  • An understanding of logistics and Customer Prioritizations
  • Excellent problem solving and good influencing skills
  • High level of organisation and time management skills
  • Attention to detail
  • SAP knowledge would be a desirable skill

Henkel embraces and supports flexible working and we are therefore open to consider any specific requests. Please talk to us during the interview process so we fully understand your needs.

JOB ID: 21012821
Contract & Job type: Full Time, Regular
Contact information for application-related questions: RecruitmentUKIE@henkel.com