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United Kingdom, Hemel Hempstead, Adhesive Technologies

Control Tower Agent

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE

  •  Analyse and follow up outstanding customer, affiliate and stock replenishment orders

  • Work closely with other functions such as Front Office, Intercompany agents, Logistics and Supply Planners to communicate changes resulting in delays to orders

  • Apply out of stock rules to incoming sales orders & purchase orders to maximize service level potential

  • Resolve any short-term stock issues causing deviation from inventory & service level targets

  • Coordinate of urgent internal rush order requirements in accordance with the 4 eyes validation rule.

  • Monitor automated delivery creation process for timely transmission to the Transport Planning Team

  • Support continuous improvement initiatives

  • Be proactive to ensure all local SHE objectives are achieved, whilst working in compliance with SHE regulation

  • Monitor the life cycle processes

YOUR SKILLS

  • A customer focused attitude with excellent communication skills

  • Previous experience within a customer service, supply chain or a logistics role

  • An understanding of logistics and stock allocation

  • Excellent problem solving and good influencing skills

  • High level of organisation and time management skills


JOB ID: 1900092T
Contract & Job type: Full Time , Regular
Contact information for application-related questions: RecruitmentUKIE@henkel.com
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Henkel’s application process

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