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United Kingdom, Adhesive Technologies

Key Account Manager Ecommerce & High Street


At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

Ecommerce & High Street KAM is an exciting new position working with our online pure-players including Amazon & Ocado, while also managing a traditional bricks & mortar account in WH Smith.  The core responsibility focuses on growing sales, optimising operations & activating marketing initiatives within the UK. 

This position will strongly contribute to one of Henkel’s key strategic priorities: Accelerate Digital.

The key objectives include:

  • Drive profitable sales growth to outperform the market & competitors across given account base
  • Improve Henkel brand visibility & shopper experience through optimising content & SEO in close collaboration with brand marketing partner agencies
  • Proactively manage product portfolio to increase penetration & conversion
  • Strengthen customer relationships, & extract maximum value & ROI from Amazon services including AVS & AMS
  • Develop customer specific account plans & execute co-ordinated activities & promotional plans
  • Manage customer related budgets within guidelines
  • Become an expert & advise on e-commerce media, merchandising & assortment strategy
  • Monitor & report on Henkel & customer KPI’s, provide improvement recommendations
  • Turn sales plan into accurate forecast in collaboration with Business Planning
  • Work cross-functionally with Category Marketing, Business Controlling & Supply Chain to deliver key projects and improvement plans
  • Active participation in sales team meetings & ad-hoc projects
  • Share & learn from best practice across other Henkel BU’s: Laundry & Beauty Care

Qualifications, experience & qualities required:

  • Degree preferred
  • Amazon experience preferred
  • Excellent communicator with strong presentation skills
  • Strong analytical ability & confidence with numbers, able to draw conclusions & insight from data
  • High attention to detail
  • Self-starter attitude with a passion to succeed
  • Proficient IT skills, particularly Excel
  • Hunger & ambition to develop a career in Sales and/or Marketing
  • Keen to learn with the potential to develop in role & progress within the business as part of a highly rewarding career.

JOB ID: 190008IP
Contract & Job type: Full Time , Regular
Contact information for application-related questions: RecruitmentUKIE@henkel.com


Henkel’s application process

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